Question 1

How do I receive my Real Madrid tickets?

Accepted Answer

Tickets will be delivered as an e-ticket the week before the game.

Question 2

What is the best way to get from the airport to my hotel in Madrid?

Accepted Answer

There are different possibilities. The easiest and fastest way is to take a taxi. A trip to Madrid city center usually costs around €30 each way.

The transfer by public transport is somewhat cheaper. There is a metro connection from Terminal 1/2/3 and Terminal 4 directly to the center of Madrid. The journey takes about 20-25 minutes.

Question 3

What time does the Santiago Bernabéu Stadium open on matchdays?

Accepted Answer

The Santiago Bernabéu Stadium opens 1 hour before kick-off.

Question 4

Is there a dress code at the Santiago Bernabéu Stadium?

Accepted Answer

There is no specific dress code at the Santiago Bernabéu Stadium. However, we recommend not to wear fan articles of the visiting team such as jerseys, scarves, etc.

Question 5

Can we get Real Madrid side by side seat tickets?

Accepted Answer

Basically, we guarantee at least 3 consecutive seat tickets for Real Madrid. Depending on the game, several connected seats would also be possible in the Santiago Bernabéu Stadium. Just ask us about this.

Question 6

Is breakfast included with a hotel stay in Madrid?

Accepted Answer

Yes, with every hotel in Madrid that we offer, breakfast is always included in the price.

Question 7

Does my child need a ticket for the Santiago Bernabéu Stadium?

Accepted Answer

Yes. In Spain, every person (regardless of age) entering the stadium needs their own ticket. Therefore, even small children must be able to show their own ticket for the Santiago Bernabéu Stadium.

Question 8

Is there a child discount for Real Madrid tickets?

Accepted Answer

Unfortunately, since we can only offer full-price tickets, there are no children's discounts on the tickets. However, we can offer a discount for hotel accommodation if necessary. Simply write to us for this.

Question 9

What is the best way to get to the Santiago Bernabéu Stadium?

Accepted Answer

The immediate area around the stadium will be closed off to traffic during Real Madrid home games. We therefore recommend using public transport and walking the rest of the way. The stations Santiago Bernabéu and Nuevos Ministerios are the best. to get to the Santiago Bernabéu Stadium.

Please note that the subways can be very crowded on match days. We therefore recommend an early arrival at the Santiago Bernabéu Stadium.

Question 10

I would like to do a Santiago Bernabéu stadium tour, is that possible?

Accepted Answer

Yes, we can offer you tickets for the Santiago Bernabéu Stadium Tour. The stadium tour is possible every day - except on the match day itself.

Question 11

What if there should be problems on site?

Accepted Answer

Together with the travel documents, you will receive our emergency number, which you can use to reach one of our employees 24 hours a day in an emergency.

Question 12

Is the match date confirmed?

Accepted Answer

Generally, the leagues' schedules are set at the start of the season. The exact dates and kick-off times vary in each country and league. You can use the following guidelines to better plan your football trip:

Germany: approx. 6-8 weeks in advance
England: approx. 6-8 weeks in advance
Italy: approx. 2 weeks in advance
Spain: approx. 2 weeks in advance
France: approx. 3-4 weeks in advance
Netherlands: approx. 4 months in advance

Some dates, such as cup finals or European Cup dates, have fixed dates.

Please check the official website of the respective host club or the corresponding league to be sure.

For concerts or other sporting events, the event dates are usually confirmed. However, please check the start/time of the event with the respective organizer.

Question 13

How and when do I receive my tickets?

Accepted Answer

You will usually receive the tickets approximately 1-3 days before the event as e- or mobile tickets by email.

We are a recognized reseller or sub-agency of the organizers' official partners. This means that we are dependent on the organizer providing the tickets. This usually only happens a few days before the event. We will do our best to send you the tickets as quickly as possible.

Question 14

Where will we sit in the stadium/arena?

Accepted Answer

During the booking process, you can see the areas where your seats are located under ticket details. Your seats will be in the marked area. In the event that the seats are not available, you will automatically be assigned better seats (upgrade).

Can we sit next to each other?

Whether and how many adjacent seats are available varies depending on the event. If you purchase multiple tickets in one booking, we will endeavour to assign you seats next to each other or in close proximity. You will receive detailed information about this by clicking on Ticket Details when you select your ticket category. If you are planning a trip with a larger group and would like everyone to sit together, please contact us directly by email or phone. We are happy to help you check seat availability and handle group requests. We want to make sure you have a great time!

Question 15

What happens if the event is postponed or cancelled?

Accepted Answer

If the event you booked is rescheduled to another date, you don't need to worry. Your tickets will remain valid for the new date. If you have booked a hotel, we will take care of adjusting your hotel reservation to the new date. Our customer service will contact you to discuss the new travel dates and confirm your changed hotel booking according to your wishes. We make sure that you don't have to worry about changes to your plans!

What happens in the event of a cancellation?

If the event you booked is cancelled without a replacement date, you can relax - your tickets will be automatically cancelled and you will receive a refund.

#	Team	P	W	D	L	Goals	GD	Pts
1	FC Barcelona	33	28	1	4	87:30	+57	85
2	Real Madrid	33	23	5	5	68:31	+37	74
3	Villarreal CF	33	20	5	8	59:38	+21	65
4	Atlético Madrid	33	18	6	9	56:37	+19	60
5	Real Betis	33	12	14	7	49:41	+8	50

Real Madrid Tickets + Travel

Upcoming Real Madrid matches

Real Madrid vs OviedoReal Madrid vs Real Oviedo

Real Madrid vs Athletic ClubReal Madrid vs Athletic Club

The Galácticos

How to Get Tickets for Real Madrid?

Madridista

New Santiago Bernabéu, the Jewel of Real Madrid

Also suitable for companies + groups

La Liga

Why you are in good hands with us

Safe & Reliable

Personal Service

Premium Quality

Customer Reviews

The Venue

Santiago Bernabéu

Blog

Manchester Derby: The Ultimate Old Trafford Guide

El Clasico: Experience Barcelona vs Real Madrid Live

Champions League Final 2025: All Information

Coldplay World Tour 2025: The Best Concerts

Highbury: Arsenal's Legendary Stadium

Stay informed

FAQ about Real Madrid

Gallery