Question 1

How do I receive my Atlético Madrid tickets?

Accepted Answer

Your Atlético Madrid tickets will be emailed to you as an e-ticket the week before the game.

Question 2

What is the best way to get from the airport to my hotel in Madrid?

Accepted Answer

There are different possibilities. The easiest and fastest way is to take a taxi. A trip to Madrid city center usually costs around €30 each way.
The transfer by public transport is somewhat cheaper. There is a metro connection from Terminal 1/2/3 and Terminal 4 directly to the center of Madrid. The journey takes about 20-25 minutes.

Question 3

What time does Wanda Metropolitano Stadium open on match day?

Accepted Answer

Atlético Madrid's Wanda Metropolitano Stadium opens 1 hour before kick-off.

Question 4

Is there a dress code at Wanda Metropolitano Stadium?

Accepted Answer

There is no specific dress code at Wanda Metropolitano Stadium. However, we recommend not to wear fan articles of the visiting team such as jerseys, scarves, etc.

Question 5

Can we get side by side seat tickets at Wanda Metropolitano Stadium?

Accepted Answer

In principle, we guarantee at least 3 seat tickets for Atlético Madrid together in the Wanda Metropolitano Stadium. Depending on the game, several connected seats would also be possible. Just ask us about this.

Question 6

Is breakfast included with a hotel stay in Madrid?

Accepted Answer

Yes, breakfast is always included in the price of every hotel in Madrid that we offer.

Question 7

Does my child need a ticket for Wanda Metropolitano Stadium?

Accepted Answer

Yes. In Spain, every person (regardless of age) entering the stadium needs their own ticket. Therefore, even small children must have their own ticket for the Wanda Metropolitano Stadium.

Question 8

Is there a child discount for Atlético Madrid tickets?

Accepted Answer

Unfortunately, since we can only offer full-price tickets, there is no discount on the tickets. However, we can offer a discount for hotel accommodation if necessary. Simply write to us for this.

Question 9

What is the best way to get to Wanda Metropolitano Stadium?

Accepted Answer

The immediate area around the Wanda Metropolitano Stadium will be closed to traffic during Atlético Madrid home games. We therefore recommend using public transport and walking the rest of the way. The best way to get there is with the metro line 7 to the 'Estadio Metropolitano' station, which is located directly at the stadium. Alternatively, you can also take metro line 2 to ‘Las Rosas’ station or metro line 5 to ‘Canillejas’ station. From there you walk about 15 minutes to the stadium.

Please note that the metro can be very crowded on match days. We therefore recommend an early arrival at the stadium.

Question 10

I would like to do a Wanda Metropolitano stadium tour, is that possible?

Accepted Answer

Yes, we can offer you Wanda Metropolitano Stadium Tour tickets. The stadium tour is possible every day - except on the match day itself.

Question 11

What if there should be problems on site?

Accepted Answer

Together with the travel documents, you will receive our emergency number, which you can use to reach one of our employees 24 hours a day in an emergency.

Question 12

Is the match date confirmed?

Accepted Answer

Generally, the leagues' schedules are set at the start of the season. The exact dates and kick-off times vary in each country and league. You can use the following guidelines to better plan your football trip:

Germany: approx. 6-8 weeks in advance
England: approx. 6-8 weeks in advance
Italy: approx. 2 weeks in advance
Spain: approx. 2 weeks in advance
France: approx. 3-4 weeks in advance
Netherlands: approx. 4 months in advance

Some dates, such as cup finals or European Cup dates, have fixed dates.

Please check the official website of the respective host club or the corresponding league to be sure.

For concerts or other sporting events, the event dates are usually confirmed. However, please check the start/time of the event with the respective organizer.

Question 13

How and when do I receive my tickets?

Accepted Answer

You will usually receive the tickets approximately 1-3 days before the event as e- or mobile tickets by email.

We are a recognized reseller or sub-agency of the organizers' official partners. This means that we are dependent on the organizer providing the tickets. This usually only happens a few days before the event. We will do our best to send you the tickets as quickly as possible.

Question 14

Where will we sit in the stadium/arena?

Accepted Answer

During the booking process, you can see the areas where your seats are located under ticket details. Your seats will be in the marked area. In the event that the seats are not available, you will automatically be assigned better seats (upgrade).

Can we sit next to each other?

Whether and how many adjacent seats are available varies depending on the event. If you purchase multiple tickets in one booking, we will endeavour to assign you seats next to each other or in close proximity. You will receive detailed information about this by clicking on Ticket Details when you select your ticket category. If you are planning a trip with a larger group and would like everyone to sit together, please contact us directly by email or phone. We are happy to help you check seat availability and handle group requests. We want to make sure you have a great time!

Question 15

What happens if the event is postponed or cancelled?

Accepted Answer

If the event you booked is rescheduled to another date, you don't need to worry. Your tickets will remain valid for the new date. If you have booked a hotel, we will take care of adjusting your hotel reservation to the new date. Our customer service will contact you to discuss the new travel dates and confirm your changed hotel booking according to your wishes. We make sure that you don't have to worry about changes to your plans!

What happens in the event of a cancellation?

If the event you booked is cancelled without a replacement date, you can relax - your tickets will be automatically cancelled and you will receive a refund.

#	Team	P	W	D	L	Goals	GD	Pts
1	FC Barcelona	33	28	1	4	87:30	+57	85
2	Real Madrid	33	23	5	5	68:31	+37	74
3	Villarreal CF	33	20	5	8	59:38	+21	65
4	Atlético Madrid	33	18	6	9	56:37	+19	60
5	Real Betis	33	12	14	7	49:41	+8	50

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